Privacy Policy
As of: September 3, 2026
1. Responsible Party
The responsible party for the processing of personal data on this website is:
INGENEV Automotive Europe s.à r.l.
296, rue de Neudorf
L-2222 Luxembourg-Neudorf
Luxembourg
Managing Director: Andre Michael Müller
Phone: +352 35 93 56
E-Mail: contact@ingenev.eu
R.C.S. Luxembourg: B294942
VAT Identification Number: LU36907985
2. General Information
The protection of your personal data is important to us. We process personal data confidentially and in accordance with the General Data Protection Regulation (GDPR) as well as applicable Luxembourg data protection regulations.
Personal data is any information that can be used to identify a natural person directly or indirectly. This includes, for example, name, email address, phone number, IP address, and the content of a request.
3. Accessing the Website and Server Log Data
When accessing our website, technical information may be processed automatically by the web server. This may include, in particular:
IP address of the accessing device
Date and time of access
called page or file
transferred data volume
used browser and browser version
operating system of the end device
previously visited page, if transmitted by the browser
access status or HTTP status code
This processing is necessary to technically provide the website, ensure its stability and security, and detect possible attacks or technical disruptions.
The legal basis is Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in the secure, uninterrupted, and user-friendly operation of our online presence.
The log data will only be stored as long as necessary for the stated purposes. Longer storage may occur if necessary for the clarification of a specific security incident or to fulfill legal obligations.
4. Hosting and Odoo platform
This website is operated using the Odoo business and website platform. Technical usage data as well as information transmitted via the website may be processed on the systems used for the operation of the Odoo environment.
As far as Odoo S.A. or other hosting service providers process personal data on our behalf, this is done based on a contract for processing in accordance with Art. 28 GDPR.
Further information on data protection at Odoo can be found at:
The data center and backup locations used may depend on the specific Odoo hosting region booked and the Odoo operating form used. As far as data is processed outside the European Economic Area, this is done only in compliance with the requirements of Art. 44 et seq. GDPR, particularly based on an adequacy decision or suitable guarantees such as the standard contractual clauses of the European Commission.
5. Contact
You can reach us by email, by phone, or through the contact form on the website.
The contact form currently requests the following information:
Name
Phone number
Email address
Company
Subject
Content of the message
Mandatory fields are marked accordingly. Providing a phone number and a company is voluntary, unless these fields are designated as mandatory.
We process this data to receive, review, and respond to your inquiry, as well as to conduct the associated communication.
If your inquiry relates to the initiation or execution of a contract, Art. 6 para. 1 lit. b GDPR is the legal basis. For general business or other inquiries, processing is based on Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in the proper handling and response to inquiries directed to us.
The data will be deleted as soon as the request has been finally processed and there are no legal retention obligations or legitimate reasons for further storage. If there are legal retention obligations, the processing will be limited to the necessary purposes for their duration.
Please do not submit any confidential information or special categories of personal data via the contact form unless it is necessary for your request.
6. Cookies and similar technologies
Our website may use cookies or similar technologies. Cookies are small files that are stored on your device or can read information from your device.
Technically necessary cookies can be used in particular to:
provide the website and its basic functions
ensure the security of the website
technically manage a session
store language and display options
keep forms functional and protected from misuse
The processing of technically necessary information is based on Art. 6 para. 1 lit. f GDPR and, where applicable, the relevant regulations on access to information on end devices. Our legitimate interest lies in the secure and functional operation of the website.
Non-technically necessary cookies, especially for analysis, marketing, or external media functions, will only be used with your prior consent. The legal basis is Art. 6 para. 1 lit. a GDPR. A granted consent can be revoked at any time with effect for the future via the cookie settings.
According to the current status of the website, we do not use our own analysis or marketing services. Should this change, this privacy policy will be updated accordingly and, if necessary, consent will be obtained.
7. Recipients of personal data
Within our company, only those individuals who need access to personal data to fulfill their tasks are granted access.
In addition, data may be transmitted to carefully selected service providers who support us particularly in the following areas:
Hosting and technical operations
Maintenance and IT security
Provision of the Odoo platform
Email communication
Processing of contact inquiries
Service providers are only used to the necessary extent and, as far as they act as processors, are contractually obligated in accordance with Art. 28 GDPR.
Disclosure to other recipients only occurs if it is legally required, necessary for the fulfillment of a contract, you have consented, or another legal basis for data protection exists.
8. Storage duration
We only store personal data as long as it is necessary for the respective processing purpose.
After that, the data will be deleted or anonymized, unless there are legal retention obligations, ongoing contractual relationships, or legitimate interests – for example, the assertion, exercise, or defense of legal claims – that require longer storage.
9. Legal bases
Depending on the processing, we rely in particular on the following legal bases:
Art. 6 para. 1 lit. a GDPR: Consent
Art. 6 para. 1 lit. b GDPR: Contract fulfillment or pre-contractual measures
Art. 6 para. 1 lit. c GDPR: Fulfillment of a legal obligation
Art. 6 para. 1 lit. f GDPR: Protection of legitimate interests
If processing is based on a balancing of interests, you can request more information about the interests considered from us.
10. Your Data Protection Rights
Under the legal requirements, you have the following rights:
Information about the personal data we process
Correction of inaccurate or completion of incomplete data
Deletion of your data
Restriction of processing
Data portability
Objection to processing based on legitimate interests
Withdrawal of consent given with effect for the future
Complaint to a data protection supervisory authority
To exercise your rights, you can contact the following address:
To avoid unauthorized disclosure, we may require suitable proof of your identity. The processing of your request generally takes place within one month of receipt. In legally provided cases, this period may be extended by up to two additional months.
11. Right to Object
As far as we process personal data based on Art. 6 para. 1 lit. f GDPR, you have the right to object to the processing at any time for reasons arising from your particular situation.
We will no longer process the relevant data unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or the processing is necessary for the establishment, exercise, or defense of legal claims.
12. Withdrawal of Consent
You can withdraw your consent at any time with effect for the future. The lawfulness of the processing carried out until the withdrawal based on the consent remains unaffected.
13. Right to Complain
You have the right to complain to a data protection supervisory authority.
The supervisory authority responsible for Luxembourg is:
Commission nationale pour la protection des données – CNPD
15, Boulevard du Jazz
L-4370 Belvaux
Luxembourg
Website: https://cnpd.public.lu
14. Data Security
We take appropriate technical and organizational measures to protect personal data against loss, manipulation, unauthorized access, and other unlawful processing.
The transmission of the website is encrypted via HTTPS or TLS. You can usually recognize an encrypted connection by "https://" in the address bar of your browser.
Please note that data transmission over the Internet is not completely risk-free despite appropriate protective measures.
15. Automated Decisions
As part of the functions currently offered on this website, no exclusively automated decision-making, including profiling, takes place within the meaning of Art. 22 GDPR.
16. External Links
Our website may contain links to third-party websites. The respective operators are solely responsible for the data processing on these external websites. Please refer to the privacy notices provided there.
17. Update of this Privacy Policy
We may adjust this privacy policy if the website, the services used, our processing activities, or the legal requirements change.
The current version published on this website applies.